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| wiki:ai:bmn_info [2026/08/06 19:07] – zhein | wiki:ai:bmn_info [2026/08/20 19:13] (current) – zhein |
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| * [[https://cdw.service-now.com/kb_view.do?sysparm_article=KB0040068|KB0040068]] - BMN Firewall rules for different teams/services. Doesn't currently include a KB for AIMS, but can be used as a general reference | * [[https://cdw.service-now.com/kb_view.do?sysparm_article=KB0040068|KB0040068]] - BMN Firewall rules for different teams/services. Doesn't currently include a KB for AIMS, but can be used as a general reference |
| * [[https://cdw.sharepoint.com/sites/BMNInformationalContentSharing-Administration/_layouts/15/stream.aspx?id=%2Fsites%2FBMNInformationalContentSharing%2DAdministration%2FShared%20Documents%2FAdministration%2FWorkDayTrainingVideoForCDWCoworkersOnly%2FManaged%20Services%20Customer%20Onboarding%20BMN%20Introduction%2Emp4&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0&ga=1&referrer=StreamWebApp%2EWeb&referrerScenario=AddressBarCopied%2Eview%2E9932f573%2D2d28%2D44bf%2Dacb7%2Da6d3a947873c|Managed Services Customer Onboarding BMN Introduction]] - Video presentation of what our monitoring solution is and how it works | * [[https://cdw.sharepoint.com/sites/BMNInformationalContentSharing-Administration/_layouts/15/stream.aspx?id=%2Fsites%2FBMNInformationalContentSharing%2DAdministration%2FShared%20Documents%2FAdministration%2FWorkDayTrainingVideoForCDWCoworkersOnly%2FManaged%20Services%20Customer%20Onboarding%20BMN%20Introduction%2Emp4&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0&ga=1&referrer=StreamWebApp%2EWeb&referrerScenario=AddressBarCopied%2Eview%2E9932f573%2D2d28%2D44bf%2Dacb7%2Da6d3a947873c|Managed Services Customer Onboarding BMN Introduction]] - Video presentation of what our monitoring solution is and how it works |
| | * [[https://cdw.sharepoint.com/:b:/r/sites/AIManagedServices/Shared%20Documents/MS%20AI%20Team%20Channel/Client%20Onboarding/BMN%20Resources/V3BMNFAQSheet.pdf?d=wa9b7bf8c319e4dc091b89f36f7b88666&csf=1&web=1&e=PNEMiK|Customer Facing BMN FAQ]] - BMN FAQ document that can be provided to the customer |
| | * [[https://www.brainshark.com/1/player/cdw?pi=zGiz50jWlzH5rWz0&r3f1=caf08eddd1dc8496c688ec9bddc8cccd979d9ef997da8fccdad7c794fe9cc0c2ca90d78c8fb7&fb=0|BMN Information Sharing Instructions]] - Instructions on how to share our BMN Introduction video with a customer |
| | * [[Capture Team Requests]] - Instructions for how to engage with the Capture Team to get customer questionnaires filled out |
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