====== Point Paper: AI Governance-as-a-Service (AI-GaaS) ======

===== Positioning the Multi-Cloud Practice =====

**Goal**:

CDW becomes the dedicated **AI Governance-as-a-Service (AI-GaaS)** provider for Synergist clients, delivering consistent onboarding, operations, and compliance management across AWS, Azure, and Google Cloud.

**Messaging**:\\ //“Accelerate AI innovation across clouds—securely, compliantly, and at scale—with CDW managing your AI governance stack.”//

===== Practice Framework: Multi-Cloud Pillars =====

**AI Discovery & Inventory (Cloud-Agnostic Onboarding)**

  * **Key Tasks**:
    * Automate discovery of AI/ML models, datasets, prompt usage across clouds
    * Classify assets by risk, deployment type, and data sensitivity
    * Run Synergist’s education modules as cloud-agnostic enablement workshops
  * **Cloud-Specific Tools**:

| AWS | Azure | GCP |
| AWS ConfigSystems Manager | Azure PurviewDefender for Cloud | GCP Asset InventoryCloud DLP |

===== AI Regulatory Compliance Framework Enablement =====

  * **Key Tasks**:
    * Maintain a shared library of regulatory frameworks mapped across cloud-native services
    * Implement policy-as-code and enforceable guardrails
    * Automate compliance testing across environments
  * **Cloud-Specific Tools**:

| AWS | Azure | GCP |
| AWS Control TowerSCPs | Azure PolicyBlueprints | GCP Organization Policies |
| CloudWatch Alarms | Azure Monitor Alerts | Google Cloud Logging |

===== AI Asset Testing & Pre-Deployment Validation =====

  * **Key Tasks**:
    * Configure automated model testing workflows for bias, performance, and hallucination
    * Implement Synergist’s prompt testing modules across environments
    * Route AI risk alerts to centralized CDW SOC or compliance response team
  * **Cloud-Specific Tools**:

| AWS | Azure | GCP |
| SageMaker Model Monitor | Azure Machine Learning Model Monitor | Vertex AI Model Evaluation |
| LambdaStep Functions | Logic Apps, Functions | Cloud FunctionsWorkflows |

===== GRC Reporting & Lifecycle Management =====

  * **Key Tasks**:
    * Centralize Synergist GRC reporting across environments
    * Archive testing logs, change history, and compliance scans
    * Integrate into client’s ITSM (ServiceNow, Jira) and CDW’s managed operations
  * **Cloud-Specific Tools**:

| AWS | Azure | GCP |
| QuickSightCloudTrail | Power BIAzure Monitor Logs | LookerCloud Logging |
| CDW ServiceNow | CDW ServiceNow | CDW ServiceNow |

===== Service Tiers =====

| Tier | Description | Cloud Support |
| **Basic** | Asset discovery, education, baseline compliance checks | AWS, Azure, GCP |
| **Essential** | Policy enforcement, automated testing, alert workflows | AWS, Azure, GCP |
| **Premium** | Full GRC lifecycle management, custom dashboards, monthly reporting | AWS, Azure, GCP |

===== CDW Integration Touchpoints =====

  * **ServiceNow**: Unified intake, alert handling, compliance case management
  * **Jira**: Risk remediation workflows and prompt update tracking
  * **IAM Integration**: RBAC across all three cloud providers
  * **Security Frameworks**: Alignment to NIST, ISO 42001, GDPR, CCPA, HIPAA, etc.

===== AFFIRM's Role in a Multi-Cloud AI-GaaS Model =====

To effectively integrate Synergist Technology's AFFIRM platform into a multi-cloud AI Governance-as-a-Service (AI-GaaS) model, your CDW Managed Services team can position AFFIRM as the central governance and compliance hub across AWS, Azure, and Google Cloud environments. Here's a high level strategy to consider:

**AI governance and compliance platform**

AFFIRM serves as a comprehensive AI governance and compliance platform, enabling organizations to:

  * **Educate personnel on AI** and assess organizational readiness.
  * **Inventory AI systems and use cases**, providing visibility into AI deployments.
  * **Manage AI regulatory compliance** through a curated library of external governance frameworks and model compliance policies.
  * **Continuously monitor AI performance**, including accuracy, bias, and fairness.
  * **Generate compliance reports** and manage risk mitigation workflows.

By integrating AFFIRM into your AI-GaaS offering, CDW can provide clients with a centralized command-and-control center for responsible and comprehensive AI governance and compliance.

**Integration Across Cloud Platforms**

**AWS**

  * **Integration with AWS Config and Security Hub**: Monitor compliance and security posture of AI systems.
  * **Utilize SageMaker Model Monitor**: Continuously evaluate model performance and detect data drift.
  * **Leverage AWS Lambda and Step Functions**: Automate compliance policy testing and risk alert workflows.

**Azure**

  * **Integration with Azure Policy and Blueprints**: Enforce organizational standards and assess compliance.
  * **Utilize Azure Machine Learning Model Monitor**: Track model performance metrics and detect anomalies.
  * **Leverage Azure Logic Apps**: Automate workflows for compliance reporting and risk mitigation.

**Google Cloud**

  * **Integration with Google Cloud's Organization Policy Service**: Define and enforce constraints on resources.
  * **Utilize Vertex AI Model Monitoring**: Monitor model predictions and detect skew and drift.
  * **Leverage Cloud Functions and Workflows**: Automate tasks related to compliance checks and reporting.

===== Go-To-Market Strategy =====

**Target Clients**

  * **Enterprises in regulated industries**: Finance, healthcare, government, and others with stringent compliance requirements.
  * **Organizations adopting AI technologies**: Seeking to ensure responsible and compliant AI deployments across multiple cloud platforms.

**Value Proposition**

  * **Centralized AI governance**: AFFIRM provides a unified platform to manage AI compliance across AWS, Azure, and Google Cloud.
  * **Proactive risk management**: Continuous monitoring and automated alerts help in early detection and mitigation of AI-related risks.
  * **Regulatory compliance**: Stay ahead of evolving AI regulations with AFFIRM's curated governance frameworks and compliance tools.

**Sales Messaging**

**"One partner. One dashboard. Full AI governance across all your clouds."**\\ CDW + Synergist deliver unified AI compliance management—so your clients can build and deploy AI safely, no matter where it lives.

**"Empower your organization to innovate with AI confidently.”**

With CDW's AI-GaaS powered by Synergist's AFFIRM platform, achieve centralized governance, continuous compliance, and proactive risk management across all your cloud environments."

===== Partnership and Collaboration =====

  * **Joint offerings with Synergist Technology**: Develop bundled services that combine CDW's managed services expertise with AFFIRM's governance capabilities.
  * **Collaborate on client onboarding**: Streamline the integration of AFFIRM into clients' existing cloud infrastructures.
  * **Continuous improvement**: Work with Synergist to enhance AFFIRM's features based on client feedback and evolving regulatory landscapes.

===== Very Brief Conclusion =====

By embedding AFFIRM into your multi-cloud AI-GaaS model, CDW can offer clients a robust solution for managing AI governance and compliance, ensuring responsible AI adoption across their cloud environments.

[[wiki:ai:presales-info|Presales Resources]]